Member Service Representative

Full-time position

FINAL FILING DATE: OPEN UNTIL FILLED

 

The Beverly Hills City Employees FCU is seeking an experienced Member Service Representative.

JOB SUMMARY:  Supervise daily operations and train staff.

RESPONSIBILITIES:

  • Responsible for the daily operation ensuring quality efficient service to members.

  • Effective supervision, training and appraising of staff.

  • Ensure operations comply with established policies, procedures and guidelines within legal and regulatory requirements.

  • Supervise and assist with member service functions, cross-selling products including loan interviews and processing.

  • Accurate and efficient processing, reconciling and postings of all ACH, ATM Share Draft and electronic files.

REQUIREMENTS:

  • Branch Operations Supervisory, Teller and Customer Service experience.

  • Minimum two years of work-related experience.

  • Good written and verbal communication skills.

  • Knowledge of Microsoft Word, Excel and Reliance a plus.

Salary commensurate with experience, excellent benefits program.
Submit resume: hr@bhcefcu.org